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If you cannot find the answer to your question here please send an email and you will receive a reply within 24 hours.

Do I need a permanent connection to the Internet?
Yes. you will need a permanent connection to the internet. It is highly recommended you have an ADSL Connection of at least 512kbs connection. The cost of ADSL is coming down all the time.
For a good reliable service Plus.net is highly recommended. Click Here to visit their website.

Which Remote Control Software do you use.
We currently use Remote Control Software from 3am Labs call logmein IT Reach. This can be deployed by Acitve Directory or manually installed from an internet link. Once activated we can remotely support the PC any time of the day (or Night) as long as you have a permanant connection to the Internet.

Logmein uses 128 to 256 bit encryption to ensure your network is secure.

The cost of this software is $100 (approx £55) per machine with considerable discounts available for multiple PC's.

MCSA
 
 
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